AI Agent · Operations

Customer triage

Automatic Agent prompt to triage incoming requests.

All topics / AI Agent prompts

Ready to copy - no placeholders.

Classify each request by priority (P1-P3), category, and required team. Provide a 1-sentence reason.

No placeholders - just copy and use.

  • Request list
  • Priority rules
  • Triage table
  • Priority summary
  • Use consistent labels.
  • Flag unclear cases.
  • Keep reasoning short.